Pricing & Subscription Terms

1. Plans and Prices

Scanning products is always free. AI features use AI credits.

All prices are final prices in euros and include VAT.

If your billing address is in Germany, the yearly plan runs for one year and then ends without automatic renewal; after that you can choose a new plan.

2. AI Credits

AI credits pay for actions that use artificial intelligence:

• 1 credit: AI photo analysis, freshness check, new AI product analysis, web search for a product that is not in the databases (by barcode, or with the “Search the web” button after a photo analysis), receipt scan, AI search by name.
• 5 credits: Deep Research.
• Ready AI analyses of products that have already been analysed are free.
• Premium credits are granted for each calendar month and do not roll over. They are used before purchased credits.
• Purchased and bonus credits do not expire and cannot be transferred. They cannot be exchanged for money, except for the refunds described in our Terms and Refund & Withdrawal Policy or required by law.
• If an AI action fails for technical reasons, its credits are returned automatically.
• If we increase the credit cost of an action or remove a feature that uses credits, section 5.7 of the Terms applies.

3. Billing and payment collection

Payments work as follows:

• Xprofit OÜ sells you the ScanPal service and handles cancellations, withdrawals and refunds. The payment is collected by Link (Sold through Link, LLC), Stripe's merchant-of-record service: it charges your payment method, charges VAT and sends receipts and invoices by e-mail. Your bank statement shows LINK.COM*.
• Subscriptions are charged in advance for each billing period and renew automatically until cancelled.
• We never see or store your full card details.

4. Free Trial

Premium can start with a 7-day free trial:

• Available once, for accounts that have never had Premium (paid, as a free trial or granted by us).
• A payment card is required when you order. Nothing is charged during the trial.
• 10 AI credits are included during the trial.
• When the trial ends, the plan you chose (€5.99/month or €39.99/year) is charged automatically and renews until you cancel, unless you cancel before the trial ends. We send you a reminder e-mail about 3 days before the trial ends.

5. Promotional Codes

We may offer promotional codes, for example a discount on the first month of the monthly plan. Codes are entered on the payment page, apply only as described in the offer and cannot be exchanged for cash.

6. Cancellation

You can cancel your subscription at any time:

• In the app: Settings → Manage → Payment method, invoices, cancel. You can also cancel the subscription and see your orders at link.com. If Link refunds a payment under its own rules, this does not limit your rights under our Refund & Withdrawal Policy; we deduct only what has already been refunded.
• Cancellation stops renewal; access and monthly credits continue until the end of the paid period. No further payments are taken.
• Purchased credits stay on your account.
• You can also end the subscription with the “Cancel contract here” button in Settings → Account, at the bottom of the scanpal.app home page and our legal pages, or at scanpal.app/cancel, also without signing in.

7. Price Changes

If we change our prices:

• We tell you by e-mail at least 30 days before a new price applies to your subscription; for yearly plans, before your renewal date.
• The new price applies from your next billing period after that notice.
• If you do not agree, you can cancel before the new price applies and you pay nothing more.

8. Payment Methods

Available payment methods depend on your country and are shown on the payment page, for example:

• Payment cards
• Other payment methods that Stripe offers for your country on the payment page

9. Right of Withdrawal

You have a 14-day right of withdrawal. Use “Withdraw from contract here” in the app under Settings → Account (for Premium subscribers also Settings → Manage), at the bottom of the scanpal.app home page and our legal pages, or at scanpal.app/withdraw. Details and the model withdrawal form are in our Refund & Withdrawal Policy.

10. Contact

Questions about prices, payments and subscriptions: support@scanpal.app